Use the steps below to get into an account you already have. Back to sign in
Open Reset password, enter the email address your company invited, and submit. The page confirms Password reset request received. The email contains a link to choose a new password. At least 12 characters with uppercase, lowercase, and a number. If nothing arrives, check spam and request a new link. Nobody at your company or at Original Creation can see your password or set a new one for you.
On the sign-in page, use a recovery code instead of the 6-digit code. Each code works once. After you are in, open the account menu, then My profile, and choose Make new recovery codes. The old codes stop working, and the new ones are shown once.
If you have no recovery codes left, ask a company admin to reset your authenticator. You then set it up again and save the new codes. When your company requires an authenticator, you cannot turn it off yourself.
You cannot sign in until you accept an invite. The email opens Create account. Ask a company admin to check the address and send Invite user again. Also check spam for a message from Original Creation.
A company admin can resend an invite and reset an authenticator. Original Creation can be reached at info@originalcreation.se.